Chilled rooms usually run between +1°C and +5°C. Freezer rooms operate at -18°C or lower, depending on the type of goods being stored.

Freezer coldrooms require insulated flooring to prevent cold loss and moisture buildup from condensation, which can damage the structure.

Coldrooms should be installed indoors or in well-sheltered areas with stable ambient temperatures and proper ventilation around the refrigeration unit.

Yes, in many cases a monoblock (integrated) unit can be used instead of a remote condensing unit. Your installer can help choose the right configuration.

Up to 10–15 meters is generally acceptable, but distance affects performance. Pipe length, layout, and ventilation must all be considered.

Keep doors closed as much as possible, avoid overloading shelves, and ensure the door seals and gaskets are in good condition.

It’s indicating a system fault. Refer to the manual or contact aftersales for help identifying and resolving the issue.

This can be due to high humidity, door left open, or a defrost cycle not completing. A technician may need to inspect the defrost settings.

A clogged drain or improper defrosting may be the cause. Regular cleaning helps prevent this.

Check for damaged or misaligned gaskets and ensure the door is closing fully without obstruction.

This usually means the coldroom floor lacks proper insulation or vapour barriers. Thermal bridging should be addressed during installation.

Yes — regular checks reduce the risk of breakdowns, protect your stock, and ensure compliance with hygiene and safety standards.

Typical procedures include system performance checks, cleaning of key components, verification of temperature settings, and inspection of door seals and insulation.

Use the contact details provided on our website. Please have the coldroom model and controller information ready when calling or emailing.