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PLUG-INS

Plug-in cabinets are widely used in retail and food service to store and display chilled or frozen products efficiently. Knowing how to operate and maintain them properly helps prevent issues and extends their lifespan. Below are the most common questions customers ask — from power requirements and temperature ranges to ice buildup and door alignment — with clear answers to keep your equipment running smoothly. For anything more technical, our aftersales team is ready to help.

Frequently asked questions

What products are plug-in display cabinets used for?

They’re ideal for showcasing chilled or frozen food, drinks, and dairy products in retail or food service environments.

What temperature range does a fridge or freezer have?

Chillers usually run between +1°C and +10°C, while freezers operate from -18°C to -22°C.

Can a plug-in cabinet be moved after installation?

Yes — these units are mobile and can be relocated, provided they’re positioned in a well-ventilated and suitable area.

What power supply do I need for a plug-in cabinet?

Most models require a standard 230V single-phase power connection.

What’s the difference between ventilated and static freezers?

Ventilated freezers use fans for even air distribution and faster cooling. Static freezers rely on natural convection, which can create frost over time.

Why is my fridge leaking water or forming ice?

This is often due to a blocked drain, door left open, or humid conditions. Try defrosting and check door seals.

Why isn’t my cabinet reaching the set temperature?

Make sure the cabinet isn’t overloaded, the door seals are intact, and airflow isn’t blocked.

Why are the fridge doors not closing properly?

The unit may be unlevel or the hinges might need adjustment. Check that nothing is obstructing the door.

Do I need to service my cabinet regularly?

Preventive maintenance helps avoid breakdowns and extends the life of the unit — we recommend scheduling routine checks.

How can I contact aftersales support?

Please call us or send an email using the contact details on our website. Have your model and serial number ready.